TERMS & CONDITIONS

REGISTRATIONS AND CLASSES BOOKINGS

To purchase packages or book classes on the site, it is a requirement to create an account. During the account creation process, it is essential to furnish accurate and comprehensive information. You bear sole responsibility for all activities conducted under your account, and it is imperative to maintain the security of your account password.

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Buying Packages

• You must create an account before any package can be purchased. You may purchase a package online, or directly at our studio. The package will commence from the date of purchase after a confirmation email of the purchase has been sent to your account email.

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Class Cancellations

• You have the option to cancel your class reservation through your registered account, by sending a text message, or via WhatsApp to the studio. If you decide to cancel your booking at least 12 hours before the scheduled class, you will be eligible for a credit refund. However, if you cancel your class with less than 12 hours' notice, your credit will not be refunded.

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Class Reservations

• All class bookings must be made exclusively through our online class booking system. It is essential to arrive at least 5 minutes before the scheduled start time of your reserved class. If you arrive late and the class has already begun, access will be denied, and your class credit will be deducted.

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During The Classes

• By participating in our classes, you hereby agree that you are physically fit and well to participate. You are solely responsible to seek medical advice if required prior, to decide whether or not the Facility or the classes would be suitable for you, having regards to your personal health condition. By participating in our classes, you agree to adhere to the instructions given by our Instructors during class.

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Personal Belongings

•  The Reform Studio does not take responsibility for the safekeeping of your personal belongings. You are solely responsible for the security and any potential loss of your personal items, assuming all associated risks.

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REFUND POLICY

All fees, once paid, are strictly non-refundable.

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WAIVER & RELEASE

In consideration of the services by Reform Studio PLT (202304001462) (“Company”) in relation to conducting and carrying activities including any classes, program, training, instruction or event (“Activities”), and/or use of facilities or equipment therein (“Equipment”), whether provided by the company, or otherwise, the company’s employees, contractors, agent, affiliates, representatives, assigns or successors (“Associates”) at the space of Reform Studio, located at 2nd Floor of Lot 1266 Block 17 Kuching Central Land District, 93250 Kuching, Malaysia.(“Premise”).

I, the undersigned, hereby voluntarily agree as follows:-

 

Declaration:-

• I hereby confirm that I am 18 years old or older in order to participate in the Activities, For ages 17 and under, I agree that I will require parental/guardian supervision.

• I hereby declare myself to be physically sound and suffering from no condition, impairment, disease or other illness that would prevent my participation in the activities and/or use of the equipment.

• I further acknowledge that it is my responsibility to ensure that I am in good physical condition prior to participating in the Activities conducted in the Premise and to use the Equipment.

• Where I am unsure and/or unfamiliar with the use of the equipment and/or the Activities, it is my responsibility to actively inform the Company and/or its Associates prior to performing any exercises or participating in any of the Activities.

• I understand that Activities and its exercises thereof can be physically demanding and if performed incorrectly can cause serious harm.

• Where I remain silent, I acknowledge that I am familiar with the Equipment and thus will not use the Equipment that I am unfamiliar with or perform any exercises that I am unsure of. In this regard, I assume all liability for any possible injury caused by the exercises I choose to perform or Activities that I choose to participate.

• I acknowledge that the Company and its Associates are not able to provide you any medical advice in relation to the use of the Equipment wherein I acknowledge that it is my responsibility to enquire as to and ascertain my health or fitness level.

• I understand The Company will not be liable to me, whether in contract or misconduct, for any injury I may suffer at the studio or demise, in case as a result of I using/participating within the studio, carrying out activities in the facilities or equipment or otherwise, or any loss or damage I may suffer as a consequence thereof, including due to the willful default or negligence of The Company.

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I further agree that the Company reserves the ultimate rights to refuse me entry or to request me to leave where I:

• Act, engage or perform any exercises in respect of the Activities or mis-use the Equipment which could cause damage to the Premises and/or Equipment;

• Fail, refuse and/or omit to follow any instructions or directions afforded by the Associates concerning the Equipment and/or Activities;

• Act in manner that threatens, causes harm and/or discomfort (including sexual harassment) to the Associates or other members;

• Am under the influence of, or suspected to be under the influence of, any intoxicating, illicit or performance based substance while at the Premises and or during the Activities.

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VARIATION

The Company reserves the right to vary or amend these Terms & Conditions from time to time. Any changes shall take effect upon posting to this website.